So Many Questions Podcast: Culture and Leadership in Professional Services with Guest Shireen Hilal, CEO of Maior Consultants
See below for audio version
In this episode of So Many Questions, host Rebecca Goodman-Stephens, CEO of Moses Singer, speaks with Shireen Hilal, CEO of Maior Consultants, about how leadership and culture drive performance in professional services firms.
Shireen shares how firm culture is shaped by its people, not dictated from the boardroom. She explains how giving people a voice, building trust, and empowering teams fosters resilience and sustainable growth. Together, they explore how law and consulting firms can align their culture with both client service and employee engagement.
Listeners will gain practical insights on leading with authenticity, building buy-in, and transforming organizational culture in professional services.
Key Timecodes
00:28 – Guest Introduction
01:18 – Career Journey: From Law to Consulting
07:06 – Thought Leadership as a Growth Strategy
10:22 – Obsess About Clients, Not Competitors
14:41 – Leadership Traits that Drive Change
19:59 – Dream Clients and Long-Term Engagements
24:11 – Alternative Fee Arrangements
27:23 – Innovation in Mid-Sized Firms
29:06 – Advice for Managing Partners
32:36 – Building Engaged, Empowered Teams
36:31 – Business Development Success Stories
42:55 – Leadership Lessons for Her Younger Self