Elizabeth A. Corradino Authored an Article titled, "Astroturfing, Online Narratives, and the FTC."
The recent settlement of the highly publicized dispute between Blake Lively and Justin Baldoni, tied to the film It Ends With Us, reminds us that modern legal battles don’t just play out in courtrooms—they unfold in digital ecosystems shaped by media coverage, social platforms, and, increasingly, coordinated online narratives.
The case itself involved serious allegations and counterclaims, many of which were dismissed before trial, and concluded in a settlement without a definitive adjudication of the core accusations. What is clear, however, is that the dispute became a media flashpoint, with both sides accusing the other of reputational harm and narrative manipulation.
That’s where astroturfing becomes relevant, not because regulators have made findings about this case, but because it highlights how easily public opinion can be shaped to look organic when it may not be.
Accusations of reputational harm and narrative manipulation are familiar territory in litigation. But brands must be careful not to make statements—via agencies, celebrities, influencers, or otherwise—that could be construed as false or misleading representations of fact. When a PR or advertising campaign is accused of such representations, it creates legal exposure in several ways:
First, consumers may file FTC complaints. Even without an investigation, complaints can damage reputation and signal regulatory scrutiny.
Second, the FTC may investigate or take enforcement action for violations of Section 5 of the FTC Act, which prohibits false representations in commerce. Enforcement can result in consent orders, civil penalties, corrective advertising, and compliance monitoring, all carrying significant financial and reputational costs.
Third, competitors or consumers may sue, claiming false advertising under the Lanham Act or state consumer protection laws. Successful plaintiffs can recover damages, obtain injunctions, and secure attorneys’ fees.
Astroturfing—manufacturing the appearance of grassroots sentiment through coordinated messaging, undisclosed paid advocacy, or manipulated engagement—is where the FTC draws a clear line. The agency’s concern is simple: are audiences being deceived about who is speaking and why?
High-profile disputes like Lively v. Baldoni illustrate how:
- Narratives can shift rapidly online, often before facts are resolved;
- Public relations strategies and social amplification can influence perception; and
- Allegations of “smear campaigns” or coordinated messaging are increasingly part of legal disputes themselves.
To be clear: strategic public relations, including robust reputation management and proactive media engagement, is a legitimate and often essential business function. The problem arises when it crosses into deception – namely, when material connections are concealed and audiences believe they are hearing independent voices rather than paid advocacy.
For companies, influencers, and public figures, the takeaway is straightforward: if messaging is shaped behind the scenes, transparency keeps it on the right side of the law.
As legal disputes intersect with digital amplification, regulators and courts will keep asking a simple question: Is the public seeing genuine opinion, or a carefully constructed illusion?

