Clients Name Moses & Singer a Client Service Leader
December 28, 2011
Clients of Moses & Singer LLP have selected the firm as a leader in client service, naming it to The BTI Client Service A-Team 2012. The A-Team “is comprised of those law firms nominated by clients for their unparalleled client service delivery” and is “based solely on direct, unprompted feedback from corporate counsel.” Firm Chairman Alan Kolod remarked, “Satisfying our client’s business and legal needs is the first job of everyone here, and our clients appreciate that.”
BTI’s in-depth interviews with more than twelve Moses & Singer clients reveal the firm ranks high on several criteria important to corporate counsel, including legal skills, breadth of services, understanding the client's business, innovative approach and meeting scope and budget. Managing Partner Jay Fialkoff added “We constantly strive to instill best practices that put the client’s best interests first. It’s rewarding to know our clients recognize these efforts.”
BTI is a leading provider of strategic research to law firms and general counsel. For the past 20 years, BTI has delivered client surveys to firms and provides syndicated market research about client service, market direction and client satisfaction to more than 200 top law firms. BTI's work spans 13 different professions, helping clients learn best practices from world-class firms in virtually all professional services industries.